Shipping policy

ORDER PROCESSING TIMES

ORDERS TYPICALLY TAKE  1-3  BUSINESS DAYS TO PROCESS BEFORE THEY ARE SHIPPED. IF ORDER IS PLACED BEFORE 2PM ON NORMAL BUSINESS HOUR DAYS, THEN IT WILL MORE THAN LIKELY SHIP OUT THE FOLLOWING BUSINESS DAY. AS LONG AS ITEMS ARE AVAILABLE AND NOT ON PRE-ORDER (HOLIDAYS & WEEKENDS ARE EXCLUDED) 

*SHIPPING IS NOT INCLUDED IN PROCESSING TIME.

*PLEASE NOTE ITEMS SOLD DURING SALE PERIODS ARE FINAL. PLEASE ALLOW UP TO 3-4 BUSINESS DAYS FOR ORDERS TO PROCESS BEFORE SHIPPING. FOR ANY QUESTIONS PLEASE CONTACT US VIA OUR CUSTOMER SERVICE EMAIL AT INFO@OATTRACT.COM

SHIPPING

ALL DOMESTIC ORDERS ARE SHIPPED VIA USPS AND UPS.

PLEASE NOTE WEATHER CONDITIONS MAY CAUSE DELAYS. 

ORDERS TYPICALLY TAKE 3-5 BUSINESS DAYS TO ARRIVE BASED ON REGULAR GROUND SHIPPING AVAILABILITIES. ONCE YOU HAVE RECEIVE YOUR TRACKING,  PLEASE REFER TO USPS/UPS/DHL WITH ANY ISSUES WITH DELIVERY TIMES.

IF YOU SUSPECT YOUR ITEM HAS BEEN MIS-DELIVERED OR LOST- PLEASE PUT IN A CLAIM WITH USPS/UPS/DHL BEFORE SENDING AN EMAIL TO US AS WE CANNOT ASSIST WITH LOST OR DELAYED PACKAGES WITHOUT A CLAIM NUMBER.

INTERNATIONAL SHIPPING

INTERNATIONAL ORDERS ARE SENT OUT VIA UPS, FEDEX AND/OR DHL. SHIPPING TIMES DEPEND ON FINAL DESTINATION COUNTRY.

WE TRY OUR BEST TO MAKE SURE DUTIES ON OUR PRODUCTS REMAIN LOW- BUT IF YOU ARE AN INTERNATIONAL CUSTOMER, SOME DUTIES MAY APPLY.

PRE- ORDERS

EACH PRE-ORDER ITEM HAS A DIFFERENT DELIVERY DATE. PLEASE MAKE SURE YOU THOROUGHLY READ THE PRODUCT DESCRIPTION , BEFORE PLACING THE ORDER.

PRE-ORDERED ITEMS ARE NOT APPLICABLE FOR RUSH OR EXPRESS SHIPPING- PLEASE KEEP THIS IN MIND WHEN PLACING YOUR ORDER.

ORDERS WILL START PROCESSING ON DATE ADVERTISED ON THE SITE- OPPOSITES ATTRACT LLC RESERVES THE RIGHT TO CHANGE RELEASE DATES WITH PROPER NOTIFICATION TO CUSTOMER. ORDERS CAN TAKE UP TO 3 BUSINESS DAYS TO PROCESS STARTING ON THE RELEASE DATE, OR THE FIRST BUSINESS DAY AFTER THE RELEASE DATE IF DATE ADVERTISED IS A HOLIDAY, WEEKEND, ETC.

ORDERS WITH MULTIPLE ITEMS INCLUDING ANY PRE-ORDER ITEMS WILL NOT BE PARTIALLY FULFILLED, AND WILL SHIP AT THE TIME THE PRE-ORDER IS READY TO BE FULFILLED.

PRE-ORDERED ITEMS WILL BE SENT USING NORMAL SHIPPING RATES.